Effective Date: 1st Aug 2024
Dinner is Served (“we”, “our”, “us”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website, www.dinner-is-served.co.uk (the “Website”), or use our services.
1. Information We Collect
We may collect and process the following types of personal information:
- Personal Identification Information: Name, email address, phone number, and other contact details.
- Payment Information: Payment details necessary to process your transactions (processed through secure third-party payment processors).
- Usage Data: Information about how you use our website, such as IP address, browser type, pages visited, and time spent on the website.
- Cookies: We use cookies to enhance your experience on our website. For more information, please refer to our Cookie Policy.
2. How We Use Your Information
We use your personal information for the following purposes:
- To Provide Our Services: Including processing orders, managing bookings, and delivering our private chef services.
- To Improve Our Website: We analyze usage data to enhance user experience and functionality.
- To Communicate With You: We may contact you via email, phone, or other methods regarding your orders, bookings, or inquiries.
- For Marketing Purposes: With your consent, we may send you promotional offers, newsletters, and updates about our services.
3. How We Share Your Information
We do not sell, trade, or rent your personal information to third parties. However, we may share your information with:
- Service Providers: Third-party companies that assist us in operating our website, processing payments, or delivering services, under the condition that they keep your information confidential.
- Legal Obligations: We may disclose your information if required to do so by law or in response to valid legal processes.
4. Data Security
We take the security of your personal information seriously and implement appropriate technical and organizational measures to protect it against unauthorized access, alteration, disclosure, or destruction.
5. Your Rights
You have the following rights regarding your personal information:
- Access: You have the right to request a copy of the personal data we hold about you.
- Correction: You may request that we correct any inaccurate or incomplete information.
- Deletion: You may request that we delete your personal data, subject to certain conditions.
- Objection: You have the right to object to the processing of your personal data for direct marketing purposes.
To exercise any of these rights, please contact us at [Insert Contact Email].
6. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We recommend reviewing the privacy policies of any third-party websites you visit.
7. Children’s Privacy
Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe that a child has provided us with personal data, please contact us, and we will take steps to delete such information.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.” We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
9. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Dinner is Served
fiona@dinner-is-served.co.uk
